^ Richard Goossens if full Professor of Physical Ergonomics at IDE, TU Delft. He is coordinator of the Healthcare research programme at the Industrial Design Engineering Faculty and member of the board of the Delft Health Initiative.

Curriculum

In this Master Class on Design for Healthcare, you get acquainted with the latest developments in healthcare design. You learn about and work on topics like patient profiling, patient experience journeys, and user involvement in your medical design process. Recent research projects and industry partnerships are presented.

The healthcare research programme of Industrial Design Engineering is closely connected to the master specialisation Medisign.

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Learning objectives

During this Master Class you will learn:

• gain insights in the healthcare design context to improve your healthcare design projects;
• broaden your toolset for exploring and collecting the needs and experiences of patients and medical professionals;
• practice using tools and techniques for mapping and analysing multi-stakeholders systems and processes in healthcare

Content

• Design driven innovations in healthcare; establish and use innovation triangle in partnerships and consortia
• Patient profiling: classifying patients based on coping behaviour, health behaviour models, tailoring design based on patient profiles
• Patient experience journeys and care logistics; mapping user experiences and work processes in healthcare, defining touchpoints between stakeholders and starting points for design
• User involvement in medical design: involving (busy) medical professionals and (vulnerable) patients in your design process
• Many examples from practice

Programme Programme Day 1 9:00 Registration and welcome drinks 9:30 Design driven innovations in Healthcare 13:00 Lunch 14:00 Design for user experience in Healthcare: patient experience journeys, care logistics and patient profiling
Till 17:30

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Programme Day 2 9:30 Capita Selecta: presentations of IDE alumni in Healthcare 13:00 Lunch 14:00 Tools and techniques for user involvement in medical design 17:00 Wrap-up
Till 17:30

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Practical information

Group Size: 10-16 participants
Costs: € 950 ex VAT (€ 850 for members of BNO, KIVI IO, Design Management Network or HumanFactorsNL, € 750 for IDE alumni)
Deadline for Registration: 5 June 2017

How to prepare?
This masterclass requires no specific preparation, but we invite you to prepare one or two slides to introduce yourself to the group.

Materials
Handouts of all lectures will be provided with space for personal notes

After the course
Two months after the course, a pre-set consultation timeslot will be offered to all participants to share experiences and ask questions to the IDE Master Class. The format and the timing will be discussed with the participants during the IDE Master Class.

Source: Delft University of Technology