User involvement for an inclusive society
- RESILIENCE IN SOCIETY
- THE HUMAN TOUCH
- TALK
The investigations below have in common that design supports participation of people. In such a way that people are encouraged to take their own initiatives or have better conversations and understanding about each other as to needs and solutions. The approaches/tools help to encourage people and facilitate, instead of fixing and organizing it for them.
Talk: Libraries to an Inclusive Society
By: Petra Doelen, Neele Kistemaker and Stephanie Verhagen
Libraries spread knowledge and information. More and more outside the library, helping vulnerable people to participate in society. To participate people need skills to be able to read, write, and work with computers. It is complicated to reach these low-literates. National Library of the Netherlands and ten public libraries we use service design to reach vulnerable citizens. Service Design stimulates libraries to shape their services to their targetgroup and creates innovative solutions.
Talk: Circulair Neighbourhood
By: Pepijn Verpaalen
Concerned with the limitations to communicate with communities through the traditional means of urban planners and designers, Urbanos experiments with tools of active participation. The goal is to bring complex issues like the circular economy to the daily life of residents and explore together what’s in it for them. For example, a discussion about the circular economy started with preparing a meal with the participants or plastic fishing on the canals of Amsterdam; a new square was realized temporarily to allow people to experience the proposed design in real time. In this presentation Pepijn will explain their approach and the results.
Talk: Field lab Social Cohesion
By: Jos Feijen
The goal of this field lab is to research (develop, experiment, apply) new knowledge about ‘social cohesion’ in relation to societal challenges. About ‘human-centered solutions’ related to much needed transitions and about the possibilities of new technologies like VR and AR. That’s why the field lab facilitates short-term experiments/research projects where new technology (VR/AR), social and human science and creative industry meet. In short, the field lab experiments in iterative runs with solutions and the effects on the individual. This presentation focuses on the recruiting of research projects (call).
