Generative AI Agent(s) for Policy Professionals

Generative AI is fundamentally changing the work of designers in the digital creative industry: both in what is being developed and how. This project explores how design principles, methodologies, and interaction models need to adapt as designers increasingly collaborate with AI rather than merely designing for it.

The research focuses on three urgent themes: ethics (bias), transparency, and human–AI collaboration. In a practice-based research setting, the team experiments with a generative AI agent — built on the foundational model ClimateGPT — to support policy professionals in tackling complex, knowledge-intensive challenges. Through prototyping, user testing, and iterative design, new workflows are developed and validated.

__Key questions include:
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• How does generative AI affect established design methods like service design and UX design?
• How can digital tools clearly communicate how AI-generated outputs are constructed?
• What does effective collaboration between humans and AI look like in real-world policy work?

By embedding generative AI in practical work processes, the project contributes to responsible design within the creative industry. The results offer valuable insights for designers, policymakers, and AI developers aiming to integrate AI in a transparent, ethical, and effective way.

€250,000 will be used as a PPP program grant.