Master class
IDE Design: Design for Healthcare
Mapping health journeys to create meaningful and sustainable solutions for healthcare
The organization of care is a complex process in which different organizations, healthcare professionals, and patients are involved. When designing for this complex domain, designers need to map complex healthcare scenarios, involve users and stakeholders to discover their needs, identify opportunities, and create meaningful and sustainable solutions to improve the quality of care. A holistic and human-centered approach is needed to contribute to a safe humane, high-quality healthcare system.
In this Master Class, you get acquainted with different human-centered design research methods and learn how to map a health journey. Health journeys are comprehensive representations of a distributed healthcare system, including all actors, interactions, and processes that take place in that system, as well as experiences from a patient’s perspective. Health journeys allow the identification of design opportunities for new product and service systems for a given medical context. In addition to identifying design opportunities, a health journey provides insights into the socio-technical system within which the new service or product-service combination needs to function.
IDE’s healthcare research programme and Medisign IDE Master specialisation is closely connected to this Master Class.
IDE Design Master Classes 2024
Whether you want to update your existing knowledge, learn new concepts and/or refresh your network, at the IDE Design Master Classes you will learn the latest from those active at the forefront of Design. Learn from the experts as well as from other professionals! You can choose to participate on-site or on-line.
In 2024 there will be 5 master classes. Discover them all in our calendar.